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Quotations & Returns
Quotations, Returns & RMA Warranty Management Dual Channel Ledger
Issue corporate B2B proforma quotes, manage customer device returns, inspect RMA warranty claims, and process exchange vouchers or store credit.
Active Quotations
8 Proforma Quotes
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Rs. 2,140,000
3 Pending Approval
·
2 Expiring this week
Quotation Conversion
74%
High Win Rate
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Rs. 1,480,000
Converted & billed this month
+18.4% MoM
Returns & RMAs (30 Days)
12 Total Items
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8 Defective
·
3 Exchange
·
1 Goodwill
Net Refund Impact
Rs. 84,500
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0.57%
of total monthly turnover
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Healthy Operating Margin Threshold
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| Quote # & Date | Client / Institution | Quoted Specifications Summary | Total Quoted (PKR) | Validity / Expiry | Lifecycle Status | Instant Operations |
|---|---|---|---|---|---|---|
|
description
QT-2024-089
24 Oct 2024 · 11:20 AM
|
FAST National University
CS Lab Procurement
·
Tax Exemption #FAST-991
|
10x Dell Latitude 5420 Core i7 + 20x 65W GaN Chargers
Bespoke 3-Year On-Site SLA Coverage Included
|
Rs. 1,650,000
GST 18% Calculated
|
31 Oct 2024 (7d left) | Sent / Client Review |
|
|
description
QT-2024-088
23 Oct 2024 · 04:45 PM
|
Allied Bank Ltd, Blue Area
Branch Operations · Zahid Mehmood
|
4x Epson EcoTank L3250 Color Printers + 12x Ink Bottles
Bulk Inkjet Consumables Supply Contract
|
Rs. 320,000
Corporate Margin 14%
|
26 Oct 2024 (2d left) | PO Accepted |
|
|
description
QT-2024-085
21 Oct 2024 · 02:15 PM
|
Islamabad Diagnostic Centre (IDC)
Radiology Wing · IT Infrastructure
|
2x APC Smart-UPS 3000VA LCD RM 2U 230V
Includes Rackmount Kit & Battery Bank Setup
|
Rs. 490,000
Direct Importer Costing
|
28 Oct 2024 | Draft Review |
|
|
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QT-2024-082
18 Oct 2024 · Invoiced
|
Roots Millennium Education Head Office
IT Labs Upgrade · PO-RM-4912
|
15x Lenovo ThinkVision 24" Monitors + HDMI Distribution Hubs
Billed under Invoice #INV-8714
|
Rs. 825,000
Paid via Direct Bank Transfer
|
Completed | Converted to Sale |
|
Showing 4 of 8 Active B2B Quotes
·
Pipeline Gross Value: Rs. 3,285,000
Page 1 of 2
| RMA Tracking # | Original Sale / Date | Device / Serial IMEI | Claim Reason & Diagnostic | Assigned Routing | Settlement (PKR) | Action |
|---|---|---|---|---|---|---|
|
RMA-2024-031
Intake: Today, 10:14 AM
|
INV-8920
Customer: Waqas Ahmed Khan
|
Samsung Galaxy A15 6GB/128GB Blue
IMEI: 352940184719283 (Verified ✓)
|
Hardware Defect: Ghost Touch
Within 3-Day Return window. Box intact.
|
Airlink Official Warranty Hub | Rs. 49,999 | |
|
RMA-2024-029
Intake: 2 days ago
|
INV-8894
Customer: Asim Munir (Walk-in)
|
Logitech MX Master 3S Wireless Mouse
S/N: 2244LZ09848
|
Customer Exchange (Ergonomic fit)
Product undamaged. Restocked as Open-Box.
|
Store Credit Khata Issued | Rs. 24,500 |
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Device Intake & RMA Inspection Audit
Step-by-step diagnostic verification and financial resolution
Terminal:
REG-01-DESK
receipt
Purchased 2 days ago (22 Oct 2024) by Waqas Ahmed Khan
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Identified: Samsung Galaxy A15 (6GB / 128GB Blue)
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Settlement Ledger
Ready
Samsung Galaxy A15
SN: 352940184719283
Under Official 1-Year Brand Warranty
Original Invoice Value
Rs. 49,999
Restocking Fee (Waved)
Rs. 0
Depreciation / Usage Deduction
Rs. 0
Net Refund / Credit
Rs. 49,999
info
Processing this claim will automatically credit Register #1 and deduct 1 replacement unit from Blue Area local stockroom.
F7
Intake Return
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Convert to POS Bill
Ctrl+P
Print Warranty Slip
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Official Warranty Partner: Samsung, Dell, Apple, Lenovo Pakistan